Di setiap hotel, khususnya di hotel bintang 4 dan 5, kebersihan dan higienitas menjadi hal pokok yang utama. Tujuan dari riset ini untuk mendeteksi tingkat pemahaman dan penerapan prosedur operasi sanitasi dan higiene (SOP) oleh personel pengolah makanan untuk menaikkan keunggulan produk. Pusat riset merupakan hotel bintang 4 di Surakarta. yang bertujuan untuk meningkatkan higiene dan sanitasi. Untuk itu penulis melakukan penelitian untuk mengetahui apakah kebersihan dan higienitas meningkatkan kualitas makanan di tempat ia melakukan penelitian. Mereka melakukan observasi dan survei terhadap kebersihan dan higiene tempat kerja pekerja pangan serta peralatan dan orang yang digunakan untuk mengolah makanan. Hasil observasi dan penelitian tersebut menunjukkan bahwa kebersihan dan higienitas di tempat kerja merupakan hal yang penting. Berdasarkan hasil survei, situs pencarian penulis berada dalam kondisi terbaik secara keseluruhan: 51,05% responden selalu merespons, 30,69% sering merespons, 11,79% kadang-kadang merespons, 4,69% jarang merespons, dan 1,26% tidak pernah merespons. Dari respon survei dapat disimpulkan bahwa pekerja makanan mengikuti prosedur operasi standar (SOP) terkait kebersihan dan higienitas.Namun, ada dua aspek kebersihan dan sanitasi yang masih perlu ditingkatkan, yaitu menghindari mengunyah permen karet saat bekerja dan tidak duduk di meja kerja.
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