JURNAL STRATEGI KOMUNIKASI INTERPERSONAL HUMAS CV TEKNINDO PRIMA DALAM MANAJEMEN KONFLIK PADA PEGAWAI

research
  • 23 Oct
  • 2024

JURNAL STRATEGI KOMUNIKASI INTERPERSONAL HUMAS CV TEKNINDO PRIMA DALAM MANAJEMEN KONFLIK PADA PEGAWAI

Conflict management is about building and maintaining cooperative relationships with
subordinates, peers, superiors, and outsiders. Some forms of conflict management behavior such
as bargaining, and integrative problem solving, are approaches to handling conflicts that concern
a manager and other parties whose help is needed to achieve work goals. Given the impactcaused
by not running conflict management in a company will risk not achieving work goals in a company.
To identify the Interpersonal Communication Strategy of Public Relations CV. Teknindo Prima in
Conflict Management for Employees. Using qualitative methodswith the data collection process,
researchers conducted interviews, observations and documentation directly to informants. The
company's interpersonal communication strategy is designed and carried out collaboratively
between the head of the company office and employees. Improve the ability to communicate
effectively, listen empathetically, and express ideas clearly if there are conflicts that occur outside
of work. conflict management skills understand types of conflicts, negotiation techniques and
constructive conflict resolution strategies.

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