ANALISA FAKTOR DALAM KEPUASAN PELANGGAN PADA PT. KANAAN NAME BOARD DI JAKARTA

ANALISA FAKTOR DALAM KEPUASAN PELANGGAN PADA PT. KANAAN NAME BOARD DI JAKARTA

• By Daniel,;
• Magister Manajemen
• 510

In the last few years, the development of the internet has been going very fast. Along with the development of the internet, a new way for companies to do business has emerged, namely transactions via the internet or e-commerce. E-commerce can be a means of marketing. For this reason, an effective homepage was created for PT. Kanaan Name Board.

The method used in designing this homepage is the method of analysis and design methodology. The method of analysis consists of collecting data by the direct survey to the Kanaan Name Board company. While the design is done by making a State Transition Diagram equipped with a screen design. By using Importance & Performance Analysis, several attributes need the materials used to be adjusted to the price, fast handling in case of complaints from consumers, clear information about ongoing projects, and so on.

Finally, it is concluded that by obtaining the factors that must be maintained and improved by the company, a homepage can be designed that provides effective information. This new way in the hope of increasing marketing in the long term.

• Katakunci
• URL https://repository.bsi.ac.id/index.php/unduh/item/317017/ANALISA-FAKTOR-DALAM-KEPUASAN-PELANGGAN.pdf
• Penerbit ,

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