Finding the appropriate location
is crucial when starting a franchise. The appropriate location will affect the
overall business risk and profitability of the franchise. Nevertheless, some
franchises have a bankruptcy in running their business. One of the factors that
contribute to the bankruptcy of a franchise business is a location that does
not meet several criteria that support business success. Therefore, this study
aims to propose a decision support system model to determine the location of
the franchise based on matching profiles between the actual data value of a
location and the value of the location profile expected by the franchisor. The
profile matching method has a better level of objectivity because it measures
the value of each indicator variable. The criteria for determining the location
of a franchise are potential customers, access to location, competition, and
costs. The test results show that the decision support system to determine the
location of the franchise using the profile matching method meets the
functional requirements. This decision support system helps franchises to
determine the appropriate when starting a franchise
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