Membangun Kepuasan Karyawan Hotel Melalui Gaya Kepemimpinan Dan Pengembangan Karir (Studi Tentang Faktor Penentu Kepuasan Karyawan Hotel Berbintang Di Bandung)

Membangun Kepuasan Karyawan Hotel Melalui Gaya Kepemimpinan Dan Pengembangan Karir (Studi Tentang Faktor Penentu Kepuasan Karyawan Hotel Berbintang Di Bandung)

• By Winarno, Slamet Heri;
• Seminar Nasional
• 291
• B27-B34

This research objective was focused to the effort in explaining about the leadership style, career development, and employee’s satisfaction as well as explaining the influence of leadership style and career development towards employee’s satisfaction at a five Star Hotel in Bandung. The research methods is descriptive and verificative methods by Path Analysis. The populations are all employess at a five Star Hotel in Bandung. The sample measure is 61 employess. The results show that there is a significant impact from leadership style and career development towards employee’ satisfaction both individually and grouply. Based on the result analyse the data inferential that hypothesis raised in this research by empiric is acceptable and perhaps this matter will be more strengthen theory explaining three variables involved.

• Katakunci Leadership style, career development, employee’ satisfaction
• URL https://www.researchgate.net/publication/284023576_MEMBANGUN_KEPUASAN_KARYAWAN_HOTEL_MELALUI_GAYA_KEPEMIMPINAN_DAN_PENGEMBANGAN_KARIR_Studi_tentang_faktor_penentu_kepuasan_karyawan_Hotel_Berbintang_di_Bandung
• Penerbit LPPM BSI Jakarta, Jakarta DKI Jakarta

REFERENSI

Davis, Keith & John W. Newstrom. 2002. Perilaku Dalam Organisasi. Diterjemahkan oleh Agus Dharma. Erlangga, Jakarta.

Dessler Garry. 2007. Manajemen Sumber Daya Manusia (jilid 1) Edisi 10. Alih Bahasa Eli Tanya. Jakarta. Indeks

Harun Al Rasyid. 2004. Statistika Terapan. Bandung: Program Pascasarjana. Universitas Padjadjaran.

Handoko, T.T. 2000. Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta, BP. FE Universitas Gajah Mada.

Ivancevich M J. and Michael T. Matteson.,2008, Organizational Behavior and Management, Business Publishing, Inc., Texas.

Kaplan R.S. and Norton D.P. 2004. Strategy Maps, Converting Intangible Assets into Tangible Outcomes. Harvard Business School, Publication Corporation.

Luthan, Fred. 1992. Organizational Behavior, Sixth edition, New York. Mc Graw Hill, International Edition, Management Series.

Masri Singarimbun, Sofian Effendi. 2004. Metode Penelitian Survei. Jakarta: PT Pustaka LP3S.

Rusidi, 1986. Teknik Penelitian Sosial. Universitas Padjadjaran Bandung.

Robbins, Stephen P. 2002. Manajemen Sumber Daya Manusia. Alih Bahasa. Eli Tanya. Indeks.

Saydam, Gouzali. 2000. Manajemen Sumber Daya Manusia, Suatu Pendekatan Mikro. Jakarta, Jembatan.

Wahjosumidjo. 1985. Kepemimpinan dan Motivasi. Ghalia Indonesia, Jakarta.

Yukl, Gary. 2005. Kepemimpinan dalam Organisasi. Edisi ke 5. Jakarta: Indeks