Hall of Armor Bekasi as an organization engaged in providing services such as
armor costume-making for various events. To improve human resource capabilities in
providing quality and quantity of product services to optimum level, Hall of Armor
Bekasi requires better support in information and communication technologies to
improving the ability of personnel. Knowledge Management is one of t he efforts to
manage the resources of knowledge possessed by every person on this organization.
This study aims to produce a model of knowledge management system in accordance
with the conditions of Hall of Armor Bekasi. Using Fernandez’s method, the
Contingency Factor to determine the form of knowledge management process that is
suitable for the organization, as well as through prototyping to create a model of web -based KMS. This study concluded that KMS has priority on knowledge sharing is very
suitable to be applied in the Hall of Armor Bekasi as adjusted by the daily condition of
the organization. Which are all of this efforts, arranged in order to improve the quality
of human resources in the Hall of Armor Bekasi, which will support the quality and
quantity of products of this organization in the future.
Keywords: cosplay, knowledge, knowledge management, knowledge management
system,.
Jurnal Herryansyah
Lembar Penilaian Peer Review
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