Pengaruh Fasilitas Tempat Wisata Terhadap Kepuasan Pengunjung pada Dunia Fantasi (DUFAN) Taman Impian Jaya Ancol Jakarta

Pengaruh Fasilitas Tempat Wisata Terhadap Kepuasan Pengunjung pada Dunia Fantasi (DUFAN) Taman Impian Jaya Ancol Jakarta

• By Frimayasa, Agtovia; Lawu, Suparman Hi; Syamsudin,;
• Jurnal Nasional Tidak Terakreditasi
• 117
• 42-51

current venue of some amusement parks are growing rapidly. To attract its visitors to the World ofFantasy (DUFAN), Taman Impian Jaya Ancol Management Unit constantly enhances its facilities by openingnew vehicles that challenge adrenaline and entertain its visitors. With the addition of new facilities and vehicles, it is hoped that visitors are satisfied and not tired of always coming to DUFAN. The study utilized a quantitative research method with a sample collection of 100 respondents who were visitors from DUFAN). Based on the coefficient of correlation coefficient values 0.005 = 0.05 which means that the Facility has an impact on visitor satisfaction with the calculation of the coefficient of correlation coefficient obtained r = 0.878 means that it shows very strong relationship between facilities and visitor satisfaction in DUFAN at Taman Impian Jaya Ancol. The calculation of the coefficient of determination was 0.771 which means that 77.1% shows the importance of facilities in the World of Fantasy (DUFAN) on Visitor Satisfaction and the remaining 22.9% is influenced by other factors such as ticket price, service quality, and others not researched in this study.

• Katakunci Facilities, Visitor Satisfaction
• URL https://journal.stie-kusumanegara.ac.id/index.php/managerial/article/view/101
• Penerbit Jurnal Managerial - CMED STIE Kusuma Negara, Jakarta Timur DKI Jakarta

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Tumvila, D. (2015). Pengaruh Kualitas Pelayanan, Fasilitas, dan Persepsi Harga Terhadap Kepuasan Konsumen Bus Harapan Jaya di Tulungagung. Jurnal Manajemen Universitas Nusantara PGRI Kediri, 11(1), 1–17.

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Yuliantari, K., & Ulfa, S. N. (2016). Disiplin Kerja Mempengaruhi Kinerja Karyawan Pada PT. Megah Bangun Baja Semesta Jakarta (Vol. 4, pp. 354–373). Retrieved from

http://ejournal-binainsani.ac.id/index.php/JAKBI/article/view/185