Strategies and policies in a profit-oriented business venture whose mission and
vision emphasis on customer service. Implementation of information systems and
information technology will have an impact on the quality of service that makes the
competition more competitive. The more effective and efficient utilization of IS and IT support
business activities, achieve organizational goals and services for stakeholders. These
objectives can be achieved optimally when the synergy between IS and IT strategy with the
business strategy of the company.
JURNAL KHATULISTIWA INFORMATIKA, VOL. 3, NO. 1 JUNI 2015